Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our website, you agree to the practices described in this policy.

We collect the following types of information:

• Personal Information: When you place an order, sign up for our newsletter, or contact customer support, we may collect personal details such as:
  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (e.g., credit card details)
• Non-Personal Information: We may collect non-identifiable data about your use of our website, including:
  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited, time spent, and interactions on our website
  • Referring website URLs

We use the information we collect for various purposes, including:

• Processing Orders: To fulfill your orders, manage payments, and ship your products.
• Customer Support: To respond to your inquiries and assist with any issues related to your order or account.
• Marketing: To send you promotional emails, newsletters, or updates if you have opted in.
• Website Improvement: To analyze website traffic and optimize your shopping experience.
• Legal Compliance: To comply with applicable laws and regulations.

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small files that are placed on your device to enhance site functionality, track your preferences, and analyze site traffic. You can control cookie settings through your browser settings. However, disabling cookies may impact your ability to use some features of the website.

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers that assist with order fulfillment, payment processing, shipping, and email marketing.
• Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

We implement a variety of security measures to protect your personal information. These include encryption, secure payment gateways, and internal access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Rectify any incorrect or incomplete information.
• Request deletion of your personal information, subject to applicable legal limitations.
• Opt-out of receiving marketing communications at any time.

If you would like to exercise any of these rights, please contact us at sales@melodycups.com.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any website you visit through links on our site.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Revised" date. Please review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our privacy practices, please contact us at:

• Email: sales@melodycups.com
• Phone: 1-800-320-8241
• Website: www.melodycups.com

Last Revised: November 2024